Frequently Asked Questions

Teeth Whitening FAQs

How Does Teeth Whitening Work?

As teeth are porous, foreign material gradually accumulates within the teeth. The hydrogen peroxide in our unique formula safely penetrates within your teeth where it breaks down the discoloured molecules and removes these stains through a process of oxidation. The use of the LED blue spectrum light accelerates the process and helps to ensure the deepest stains are removed revealing your true bright smile.

How Long Does It Take?

You will see visible results from the first 30-minute application. For optimal results we recommend you use the kit daily for a minimum of 7 days.

What is the difference between hydrogen peroxide and carbamide peroxide?

Within the ReVeal Smile teeth whitening kits, we exclusively use hydrogen peroxide as our active ingredient, as it is faster acting than alternative formulas. This ensures that the duration of applications are quicker and give a more effective result. In alternative kits carbamide peroxide is broken down into hydrogen peroxide and urea. The by-product, urea, is a crystalline compound which is also produced as the main nitrogenous breakdown product of protein metabolism in mammals and is excreted in urine. This is also why these other kits have to be applied for longer periods of time.

What about Bicarbonate based whitening methods?

Many alternative products currently on the market use a bicarbonate-based formula. These abrasive teeth whitening methods act only on the external surface and can be damaging to tooth enamel. Teeth are naturally porous and over time foreign material can be absorbed into the deeper layers of the teeth which is the root cause of tooth discolouration. Our hydrogen peroxide solution safely penetrates the dentine layer to alter the shade of the teeth from within.

Is teeth Whitening Safe?

Yes, all our products are completely safe. Our product range has been developed for dentists who wish to offer their clients affordable and effective oral hygiene products. Backed by years of industry experience and scientific research you can have complete confidence that our ReVeal Smile teeth whitening kit is safe to use and by following the instructions the whitening process WILL NOT damage your gums or the enamel on your teeth. All our products are Australian ACCC standard compliant for safe, effective teeth whitening.

What’s included in the tooth whitening kit?

You will find everything you need to start your teeth whitening journey.
This includes:

  • 1 x Teeth Whitening Light
  • 1 x Mouth Tray
  • 3 x 3mL 6% Hydrogen peroxide Teeth Whitening Gel
  • Teeth Whitening Shade Guide
  • Instruction Manual
How to use the tooth whitening kit?

1. Remove the plastic insulating piece under the batteries and then reinsert the batteries into whitening light.
2. Attach the mouth tray to the whitening light.
3. Brush your teeth without toothpaste and rinse with water.
4. Remove cap off syringe then apply ¼ of the whitening gel into the upper mouth tray and ¼ into the lower mouth tray. Ensure you place the gel to coat the frontal surfaces of your teeth to be whitened but not your gums.
5. Place the mouth tray into your mouth and firmly against the front of your teeth. Wipe off any gel that is in contact with your gums.
6. Close your mouth to fix the tray in place. Press the power button. A 10-minute countdown tracker will start.
7. After 10 minutes the light will turn off. Press the button again and continue for a total of 30 minutes.
8. Remove device from mouth. Rinse your mouth with warm water. Detach the mouth tray from the whitening light and clean it in fresh water. Pat dry.
9. Gently brush teeth with a recommended sensitive toothpaste.

For best results repeat procedure once a day for a minimum of 7-12 days

How much does teeth whitening cost?
  • Teeth Whitening at Dentist: $500-$1000
  • Take-home Trays from the Dentist $400-$500
  • ReVeal Smile Teeth Whitening Kits $199.
Is it suitable for Sensitive teeth?

Yes. Our formula is safe for use on sensitive teeth. If you regularly experience tooth sensitivity, we would suggest the use of a recommended sensitive toothpaste before and after applying the whitening gel.

How long do the results last?

The length of time the results last depend greatly on your oral hygiene and lifestyle. However, we recommend whitening every 4 weeks to ReVeal your optimal smile.

What are the side effects of teeth whitening?

Teeth whitening procedures are safe when done properly. Some people notice a temporary whitening of the gums or increased sensitivity following their initial application. This typically lasts around 24 hours and is not something to be concerned about. To reduce any potential increase in sensitivity make sure you:

  • Rinse your mouth out with warm water afterwards
  • Use only soft bristled toothbrushes
  • Don’t consume foods that are hot, cold, or overly spicy
  • Use a recommended sensitive toothpaste.
I have had my teeth whitened by a dentist previously and found it uncomfortable. Will it be the same when using ReVeal Smile’s whitening kit?

Simply no. In surgery dental whitening treatments are extremely strong in comparison to the hydrogen peroxide concentration used in our unique ReVeal Smile formula. Our experience has shown that very few clients experience any sensitivity or discomfort during or after applying our teeth whitening formula.

Does Teeth Whitening damage enamel?

No, when you correctly follow the instructions our kits are safe to use and will not damage your tooth enamel.


General FAQs

Why use ReVeal Smile?

All our products use only dental grade ingredients backed by scientific evidence and research. You can be assured of fast acting, effective treatment with visible results.

Do you wholesale?

Our range of oral hygiene products have been developed primarily for Dentists who wish to offer their patients retail products with confidence, knowing that they are safe, effective and affordable. We supply a wide range of Dental Practices and would be happy to discuss your wholesale enquiry. Please click here for more information and one of our representatives will be in touch.

I have a discount code, how do I use it?

Easy. Place your items in the shopping cart and proceed to cart and payment section. You will see ‘apply discount code’ so simply input your active discount code and press enter. If your code is valid and active your discount will be applied.

Do you offer any payment plans?

Yes! If you are located in Australia and have a current Afterpay account or you can simply set one up at the checkout.

Do you offer free shipping?

Yes we offer free standard shipping within Australia for all orders over $50.00 and International orders over $100.00

What countries do you ship to?

We ship across Australia and worldwide. Unfortunately we are currently unable to provide shipping to North America. Please email us and express interest if we don’t ship to your location.

How do I track my order?

Once your purchase is complete we will send you a shipping confirmation to the email address which was nominated at the checkout. If you haven’t received an email notification within the first four days please check your spam or junk mail box. You are able to click on the email link ‘view your order’ and tracking details will be displayed.

Do you offer gift vouchers?

Yes. This is an opportunity to treat your friend or loved one with the perfect gift. We will email you the printable eGiftCard.

Do you offer refunds?

Yes. We want you to be completely satisfied with your online purchase. If any item is found to be faulty please contact our team via email at contact@reveal.smile.com. Returns will only be accepted if they meet the conditions in our returns policy. You can find our returns policy here.

Something we haven't answered?

Simply email us with your question to contact@revealsmile.com. We are happy to answer any questions you might have and would love to hear from you with any feedback. Our team will endeavour to respond to your question within three working days.